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Privacy Policy

Introduction

 

  1. eLearning Education acknowledges the importance of protecting your privacy regarding your personal data, as defined by the Protection of Personal Information Act, 4 of 2013 (“POPIA”), processed when you use our website and services.

  2. We are committed to protecting your personal data entrusted to us.

  3. This privacy policy applies to you if you visit our website or if you are a customer who has requested our services.

  4. This notice outlines the personal data we collect from you, how we use it, how you can access it, and who it may be shared with. Please read it carefully to understand how we will handle your personal data.

  5. We may update this privacy policy at any time. The latest version will be posted on our website, www.elearningeducation.co.za.

  6. We will notify you of any changes by posting a notice on our website or by sending you an email detailing the changes.

  7. By using our services or website, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please do not use our website or request our services.

  8. You may not access our website or request our services if you are under 18 or do not have the legal capacity to form binding contracts.

  9. By accepting this notice, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.

  10. You may only send us your personal data or the data of another person if you have their permission to do so.

 

Nature of the Business

 

eLearning Education offers coaching services aimed at guiding the youth in their personal and professional development, focusing on soft skills, career guidance, study techniques, and more. We provide one-on-one coaching, group coaching, online resources, and related services.

 

Processing Your Personal Data

 

Types of personal data collected and processed by eLearning Education

 

When you use our service or communicate with us, we may ask you to provide certain personal data that can be used to contact or identify you. This may include, but is not limited to:

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  • Email address

  • First and last name

  • Phone number

  • Physical address

  • Learner’s name

  • Learner’s school/university and academic details

  • Learner’s relevant medical conditions (if applicable)

 

Usage Data

 

Usage data is collected automatically when using our service or manually when communicating with us. This includes device information such as your IP address, browser type, pages visited, time and date of visit, and other diagnostic data.

 

Tracking Technologies and Cookies


We use cookies and similar technologies to track activity on our service and to store certain information. These include:

  • Cookies: Small files placed on your device. You can manage your cookie preferences through your browser settings.

  • Flash Cookies: Local stored objects that may be used to remember your preferences.

  • Web Beacons: Small electronic files used for website analytics, tracking user visits and email open rates.

  1. Purpose of Collection and Use of Your Personal Data

 

eLearning Education collects and uses your personal data for the following purposes:

 

  1. To provide and maintain our services, including monitoring usage.

  2. To perform contracts, including services you’ve requested.

  3. To contact you regarding service updates, promotions, or account information.

  4. To provide general information about our services that may interest you, unless you’ve opted out of such communications.

  5. To respond to and manage your requests.

  6. For marketing purposes, with your consent.

  7. For internal purposes like data analysis and service improvement.

 

Categories of Recipients to Whom Personal Data May Be Disclosed

 

  1. Service providers: We may share your personal data with third-party service providers for operational purposes.

  2. Business transfers: Personal data may be shared if we are involved in a merger or sale of business assets.

  3. Affiliates and partners: We may share personal data with affiliates or business partners for the purposes outlined in this policy.

  4. Other users: If you share information in public areas of our services, it may be publicly visible.

  5. Legal requirements: We may disclose personal data if required by law or in response to valid requests by public authorities.

 

Retention of Your Personal Data

 

  1. We will retain your personal data only for as long as necessary for the purposes outlined in this policy.

  2. We will not share or sell your personal data, except as described in this notice.

  3. Usage data may be retained for internal analysis and service improvement purposes.

 

Transfer of Your Personal Data

 

We will not transfer personal data across borders without your consent, unless required for contractual obligations or by law.

 

Security of Your Personal Data

 

  1. We take the security of your personal data seriously and implement measures to protect it from unauthorized access.

  2. We use commercially acceptable means to safeguard your data, including encryption, secure storage, and restricted access.

  3. Our security measures include password protection, firewalls, and antivirus software.

 

Children’s Privacy

 

Our services may involve processing data of children under the age of 18. We ensure we have consent from a competent person, such as a parent or legal guardian, to process their data.

 

Access to Your Personal Information

 

  1. You have the right to request access to the personal data we hold.

  2. If the data is incorrect, you may request it to be corrected.

  3. You may request the transfer of your personal data to another service provider.

 

Contact Us


If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: info@elearningeducation.co.za
Phone: 0753615607

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